Customer Support
Providing quality service to players and understanding their needs is one of the main goals of Nagad88 Bangladesh. Therefore, the company prefers to maintain a dialogue with its users in order to solve problems promptly and improve services. The site has a 24-hour customer support service, which includes professional managers. They have knowledge in various fields, which allows them to solve the following issues effectively:
- Technical problems when using the site;
- Disputes between players and the company;
- Clarification of provisions of legal documents;
- Profile management, including verification and password recovery.
Methods for Communication
Nagad88 Bangladesh offers several communication options that allow players to receive fast and quality help and support:
| Method | Description |
|---|---|
| For all questions, complaints, and problems, players can use the email address support@nagad88.com. This method allows you to describe the problem in detail and attach the necessary files. However, it may take several hours to wait for a response. | |
| Live chat | To quickly resolve the problem without interrupting the gameplay, users can turn to the live chat, which is located on the official website. The player only needs to start a dialogue to receive an answer from the manager and clarify questions for a better understanding of the situation. |
| Telegram | The company also has a telegram channel in which it publishes news, current promotions, and offers, as well as answers to user questions. Players can open a channel at @nagad88official to find content for hassle-free gaming. |